2. Qualitative analysis
Analysis of interviews identified eight main themes: (1) knowledge and beliefs (including transmission and prevention); (2) attitudes towards the disease; (3) knowledge and education; (4) internalized stigma; (5) experienced stigma; (6) anticipated stigma; (7) perceived stigma; and (8) temporal evolution of stigma.
The following is a summary of these eight themes presented by participants. At the time of involvement in this study, participants’ ages were provided.
1) Knowledge and beliefs
Knowledge about TB emerged in a wide spectrum ranging from basic knowledge about the disease to never having heard of it or thinking that it no longer exists. However, all participants had at least essential notions about COVID-19, mainly from media reports.
A 42-year-old male had TB. When asked what knowledge he had at his diagnosis date regarding TB, he said: “Zero, I didn’t know anything. My wife knew that TB exists, but I didn’t know.” (male participant; 42-year-old; TB in December 2019).
Another participant mentioned that “What I knew was what was reported in the television, I didn’t know anything else...” (female participant; 57-year-old; COVID-19 in January 2021).
Diseases associated knowledge and beliefs shaped individuals’ diagnosis reactions. Some participants reported increased knowledge and even changed their disease perception after contracting them. For instance, “When I was first told I had TB I was a little apprehensive because I didn’t know what it was, or I didn’t think it existed anymore... and since I had already had the vaccine, I thought I was immune (…) when I had the pulmonology consultation, I was very enlightened and my idea changed completely.” (female participant; 48-year-old; TB in December 2019).
(1) Transmission and prevention
Misconceptions about transmission and preventive measures were detected as non-relevant ways of transmitting TB. These ideas seemed to be related to old cultural concepts.
A 35-year-old male participant had TB in 2008 and 2021 and COVID-19 in October 2020. When asked about measures to take while he had TB disease in 2008, he said: “At the time we didn’t have much of a culture of wearing a mask... the care was more about the utensils that the person used.” (male participant; 35-year-old; TB in 2008 and 2021; COVID-19 in October 2020).
Concerning COVID-19, it is harder to perform a knowledge evaluation. Questions regarding virus transmissions, including the risk of transmission from asymptomatic individuals and contact with contaminated inanimate surfaces, are still not completely clear. Insufficient knowledge and contradictory information about SARS-CoV-2 transmission and protective measures are translated in attitudes described in the interviews: “A lady, who was a very good friend of my mother, started trying to go upstairs to meet her and I said I’m sorry because I didn’t want her to go up there and she said—well, now because of the virus—and I said yes, and my mother has had it... and she ran down the stairs... my mother was no longer infectious...” (female participant; 48-year-old; TB in December 2019).
Overall, regarding TB, patients wondered where they might have contracted the disease. Regarding COVID-19, they had a more concrete idea of where they might have contracted it.
2) Attitudes towards the disease
Some participants mentioned that a TB or COVID-19 patient should not be put aside and that support provision should be essential. “We appear to put people aside because they have that kind of disease. It’s absurd for us to think that way because today it’s that person and tomorrow it could be me.” (male participant; 66-year-old; TB in 2019; COVID-19 in December 2020).
Also, family and social support were reported as essential disease coping points. Most patients described good family support and important relationships beyond family, providing encouragement and support, particularly for those whose social groups formed their main support network.
One 35-year-old interviewee who found himself alone on TB treatment in Portugal in 2021 noted: “The health team who gave me my medication at home helped me in every way, they helped take out the trash, etc.” (male participant; 35-year-old; TB in 2008 and in 2021; COVID-19 in October 2020).
Indeed, relationships with health-care professionals were enhanced by clear and easily accessible two-way communication: (1) willingness to adapt, including flexibility in communication style as by digital appointments and (2) collaborative decision making. There was no reference to discrimination by health professionals.
On the other hand, social support absence and social exclusion were described: “I think people move away from us... I think that. I think that and I feel that.” (female participant; 58-year-old; COVID-19 in November 2020).
Respondents also showed respect for their community. There were reports of attitudes that they witnessed and considered incorrect: “I came to the consultations and noticed that there were people wearing masks even though there was no COVID-19 at the time in the place we were. I knew it was TB. When I was outside, I saw people leaving the consultation and taking off their masks. I commented that at home... There are a lot of people walking around with TB without getting any care.” (female participant; 51-year-old; TB in 2019).
3) Knowledge and education
When asked about how they would define stigma, most respondents indicated their perception of what disease-related stigma was, although some were not aware of this issue. Participants assumed that access to education and knowledge about these diseases was very relevant as means of reducing their stigma. Many expressed this: “Stigma is people moving away from us. They put us in a little corner. I think it’s because of fear and lack of knowledge that make people do that. They stay away from the ones who are sick.” (female participant; 58-year-old; COVID-19 in November 2020).
For TB, the lack of available information was also reinforced, showing the importance of continuing investments in health education in these fields: “This TB thing nowadays… is practically not even talked about... but it exists, it exists.” (female participant; 76-year-old; TB in childhood and later suspicion of relapse).
4) Internalized stigma
Some respondents described feelings of shame and self-rejection in relation to TB and COVID-19 diagnoses: “I was very affected when I found out that I was positive (for COVID-19). I created a stigma about myself. I put the blame on myself and blamed myself for everything that was happening (…) Regarding TB, I got into the same process—infected people around me etc. It was mostly me stigmatizing what was going on, not others (...) I think self-rejection is a little bit inevitable.” (female participant; 25-year-old; COVID-19 in August 2020; TB in September 2020).
The same respondent also evidenced an interesting comparative point, highlighting the negative connotation of the TB word: “Although both TB and COVID-19 are world diseases, saying COVID-19 and TB carries a completely different weight. The word TB has a very, very heavy weight and people generate stigma around it. Even I felt the word as stigmatizing despite everyone trying to demythologize the disease around me, including health professionals, for me the word TB had a huge weight.” (female participant; 25-year-old; COVID-19 in August 2020; TB in September 2020).
Besides, some respondents considered essential to talk about the disease without hiding it. However, some showed reluctance to talk about the diagnosis: “Sometimes it’s even chicer actually say—look, I have a lung infection, instead of saying TB.” (male participant; 35-year-old; TB in 2008 and 2021; COVID-19 in October 2020).
Even when they were no longer at risk of infecting others, some patients remained isolated, usually from family and friends, especially from youngsters, out of dread of transmitting the disease. Aside from the nearly non-existent risk of illness transmission, one respondent was secluded from his family for several months. As one participant mentioned when recalling a buddy who had TB in 2016, these self-isolation practices could have negative impacts on the patient’s social relationships: “I remember perfectly, back those days, he self-stigmatized himself, felt very bad and isolated himself a lot. Then when he had to react, that is, get back to normality, for him, it was very, very complicated.” (female participant; 25-year-old; COVID-19 in August 2020; TB in September 2020).
It was apparent that patients’ beliefs were a main cause of self-discrimination, reinforcing the importance of population information. Indeed, after seeking medical help and learning about diseases, some people’s internalized stigmas began to dissipate. Aside from stigma, these patients did not avoid or postpone their medical appointments.
5) Experienced stigma
Patients who intentionally or unintentionally exposed their diagnosis received different reactions. Overall, the acceptance by peers was good, including family, friends, and co-workers. In contrast, some social interactions in the face of infectious diseases were harder. Situations of exclusion, isolation, and discrimination by the household and/or community members were reported, with different valorization by interviewees. There were reports of avoidance attitudes by community members because they saw them as contagious. Social rejection was a large part of the negative experience respondents went through in the community. Additionally, regarding COVID-19, the anxiety caused by confinement, many unknowns surrounding the disease, and the fear of being infected gave rise to stigma. Discrimination and rejection episodes, even if momentary, had substantial negative effects on individuals in terms of confidence and sense of identity. A 58-yearold female participant who had COVID-19 in November 2020 said: “One friend of mine came over. I made her a shopping list and I noticed... I passed her the list out the window and I noticed... it seemed like she was pulling away. I think people were afraid of the closeness... and with masks, we were wearing masks! I put gloves, didn’t touch anything directly, even on the list, when making the list! And everything was disinfected, but I felt that.” (female participant; 58-year-old; COVID-19 in November 2020).
Some participants mentioned that themselves, especially before they had contracted these diseases, had stigmatized others: “If I saw a person wearing a mask on the street, I was the one taking refuge and running away.” (female participant; 48-year-old; TB in 2019).
6) Anticipated stigma
While living with TB or COVID-19, several participants were afraid of being stigmatized, which caused them to change their behaviors. Some people said they hid their diagnosis or avoided talking about it in the public or in certain situations because they thought it would be embarrassing. “Regarding TB, in my village, there were many people who never knew I had it because I was sure they were going to have that reaction... so much that I did not go there for a long time because I wouldn’t appear there with a mask... I know there’s a lot of information that lacks.” (female participant; 48-year-old; TB in 2019).
Despite some experiences related to stigma, participants showed determination to complete the treatment. They also complied with measures recommended by health professionals. “I took the treatment (of TB) very seriously (...) The important thing for me was to do what I was asked to do to get cured.” (male participant; 66-year-old; TB in 2019; COVID-19 in December 2020).
7) Perceived stigma
The perceived stigma refers to the demonstration of feelings of judgment by others. Some interviewees reported that: “People would ask… I avoided talking (...) People here in the building thought it was strange that nurses came here every day, but I only commented with one or two neighbors. I didn’t speak up much to avoid embarrassment.” (female participant; 48-year-old; TB in 2019).
These kinds of thoughts lead to high perceived stress that might promote negative coping behaviors such as isolation from society, which in turn may further aggravate the degree of perceived stigma.
8) Temporal evolution of stigma
In terms of TB-related stigma over the years, concerns about peer discrimination may stem from times when TB was usually much more difficult to cure and brought profound changes to the lives of communities. A 76-year-old participant with pre-pandemic TB said: “My father practically lived his life in sanatoriums, I barely knew him (...) People also don’t assume what they have anymore, they don’t look for a tuberculous person anymore...” (female participant; 76-year-old; TB in childhood and later suspicion of relapse).
Besides a noted reduction in TB-related stigma through the years, particularly with the COVID-19 pandemic and the respiratory infectious disease pseudo-normalization, there is still a perception of TB as a stigma generator. Also, as the pandemic progresses, a reduction in COVID-19-related stigma was found. In patients who had contracted both diseases, there were differences in the way of facing them. They generally faced COVID-19 more naturally. “At my time (January 2021), there were already many COVID-19 infections without much prejudice... but for certain infections like TB, people will stay away, make comments (...) Tuberculosis, tuberculosis, yes, I think there is more prejudice against tuberculosis than now with COVID-19, there still is.” (female participant; 57-year-old; COVID-19 in January 2021).
Some interviewees mentioned situations connected to stigma actions and thoughts before the pandemic emerged. One of the most reported topics was mask use, besides mandatory isolation which could also cause social discomfort. “For me, it was a little bit complicated, I was not used to walking around with a mask; nowadays it’s a normal act, but at first it was quite hard for me, I’m not going to say the contrary.” (male participant; 42-year-old; TB in 2019).
When asked for suggestions on how to reduce the stigma, disseminating information in schools or educational sessions for all ages, having meetings with testimonials who had experienced these diseases; and having patients themselves exposing their diagnoses without shame were some of their proposals. “It’s easier for people who have lived through the diseases to explain than professionals.” Having made an interesting comparison, “it has more impact when we hear a testimony from World War II than to read Anne Frank’s diary.” (female participant; 25-year-old; COVID-19 in August 2020; TB in September 2020).